What we do
What makes ERP on the Salesforce Platform unique
Salesforce has built a platform for its CRM product on which other companies can build apps too. These apps have the advantage that they ride along on the Salesforce toolkit and that they reinforce one another. Salesforce apps do not integrate with Salesforce apps; they work together seamlessly by nature, because they are built on the same platform.
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What is in the Salesforce toolkit?
Too many to name, so here are a few highlights. Salesforce develops at an enormous pace, whether it concerns AI agents or field service, security or product configuration, the development just keeps going. The many thousands of companies that have built apps on the platform benefit from this. A few examples:
Roles and permissions
Roles and permissions in Salesforce ensure that users only have access to the information and functionality that is relevant to them. This works through in all facets of the platform, so in reports too, only what the employee is authorised to see is shown.
Within ERP, this means you can fully safeguard segregation of duties for all your business processes.
Trust
Security is essential for a cloud solution, and Salesforce sees it as its most important value. Security is built into all Salesforce apps, so the customer can focus on growth and innovation.
Your business-critical ERP data is stored securely in the cloud with Salesforce.
Flows
Processes are easy to automate on the Salesforce Platform with Flows. With this technique, unnecessary actions are reduced to a minimum, so your employees get time for what really matters.
The application of Salesforce automation techniques to ERP is what makes the solution truly unique. Support your business processes with solutions tailored to you, without customisation, and become fast and agile with Salesforce.
Trailhead
Salesforce training is free, and because all the apps on the platform are built with the same technology, you learn the basic principles very easily in a fun and challenging way. On Trailhead, you learn how to set up roles and permissions, how to create reports and how to speed up processes with Flow, from beginner to expert.
Because ERP on the platform is 100% Salesforce, you learn the basics for free on Trailhead.
CRM and E-commerce
Salesforce is the world’s number 1 CRM platform. It is a source of innovation and inspiration for customer and sales-driven organisations, built on the most modern technology.
By connecting ERP to CRM, complete customer insight emerges. Not only for sales: through insight into inventory, production capacity, invoicing, payment and service, all business information comes together on one platform.
Reporting & Dashboarding
The reporting capabilities of Salesforce are unique, because you can easily report across the full breadth, over all the data in the platform. Turn data into management information by simply placing it on a dashboard and displaying it in a chart. The information on the reports is interactive.
The operational ERP information is available in real time, click from data to the transaction and take action straight away.
AI applications
Salesforce offers extensive AI applications that make business processes even more efficient and extract added value from your data. With agents, you already save on actions by employees, and with Salesforce you choose an AI-supported future.
AI has enormous potential for ERP, with many possible applications to predict, to generate and to support your employees in their daily work.
Integration technology
From integration platform MuleSoft to APIs, the Salesforce Platform supports a wide range of modern, reliable integration techniques with which data can be absorbed and shared with other parties.
By digitally connecting ERP with supply chain partners and customers, streamlined processes emerge that let companies stand out in the market. Think of webshops, CAD systems, transport solutions, HR systems, payment platforms and much more. We integrate your ERP with the world.
Apps that reinforce one another
Salesforce apps: working together as one powerful system
On the Salesforce Platform, many thousands of apps have been built that work together seamlessly, simply because they are part of the Salesforce ecosystem. That means a quality guarantee: these apps are smart and safe. They have passed Salesforce’s strict admission requirements. All these apps use the same interface. For the end user, this means they work in one product, the Salesforce Platform.
Many of these apps are aimed at the business market and solve very specific business processes (or parts of them), and they form a perfect addition to the functionality you may expect in an ERP system. Two examples are the apps from d.velop for incoming invoice processing and document management, and ketteQ for advanced forecasting. These are offered by Balanced Force because we believe these functions directly support the processes of our clients.
Examples of other apps are, first of all, product configurators (CPQ) and field service solutions. These solutions are available in different flavours, because different industries look for different solutions in this area. Then there are countless solutions for carrier integrations, quality management, product lifecycle management, expense claims and much more. All these apps work with the Salesforce toolkit mentioned earlier, and all data is shared with the other apps.
The real reinforcement lies in the fact that the toolkit, think of Flows, AI, user management and reporting, works across all Salesforce apps.
Client-specific apps
From standard to unique with Salesforce
Some clients are truly unique; they look for support in business processes that are not offered by suppliers of standard solutions. For this group, you can configure specific business processes on Salesforce through “clicks not code”, so that these clients too are fully supported in their operations. A number of the solutions offered on the Salesforce Platform today came about in exactly this way.
Have a unique process that calls for a smart solution too? Tell us about it and discover what is possible with Salesforce.
